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Prerequisites:
  • Active WATI account
  • Access to WATI dashboard
  • Admin permissions for API access
WATI Configuration

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Integration Setup

To integrate your WATI account with Siren, follow these steps:
1

Navigate to Providers

Go to the Providers section in your Siren dashboard.
2

Select WhatsApp Channel

Choose the WhatsApp channel from the available options.
3

Choose WATI

Locate WATI in the list of providers and click on Add Account.
4

Get WATI Credentials

Before filling in the account details, gather these credentials from your WATI Dashboard:
  1. Log in to your WATI Dashboard
  2. Navigate to API Settings
  3. Find your Access Token - This is a unique key for authentication
  4. Locate your API Endpoint - Typically looks like https://app.wati.io/api/v1
Keep these credentials secure as they’ll be used to connect WATI with Siren.
5

Fill in Account Details

In the pop-up window, enter the following details:
  • Custom Name: Provide a unique name to identify this integration in Siren
  • Access Token: The API token from your WATI account
  • API Endpoint: The base URL for WATI API
  • Webhook Path: Copy the webhook URL from Siren and paste it in the Webhook URL field in your WATI account settings
6

Configure Webhook in WATI

  1. Go back to your WATI dashboard
  2. Navigate to API & Webhook settings
  3. Paste the webhook URL from Siren into the Webhook URL field
  4. Select the events you want to receive notifications for
  5. Save the settings
7

Save Configuration

Click on Save to complete the WATI integration setup.
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