Prerequisites:
  • Active Gupshup account with API access
  • Valid Gupshup API credentials
  • Approved sender ID/number
Gupshup Configuration

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Integration Setup

To integrate your Gupshup account with Siren, follow these steps:
1

Navigate to Providers

Go to the Providers section in your Siren dashboard.
2

Select WhatsApp Channel

Choose the WhatsApp channel from the available options.
3

Choose Gupshup

Locate Gupshup in the list of providers and click on Add Account.
4

Get Gupshup Credentials

Before filling in the account details, you will need to get your credentials from Gupshup:
  1. Go to Gupshup Dashboard
  2. Sign in to your account
  3. Select your application or create a new one
  4. In the app dashboard, click on the Settings tab
  5. Find and copy your API Key and App Name
  6. Note your App ID from the dashboard header or URL Gupshup App name
5

Fill in Account Details

In the pop-up window, enter the following details:
  • Custom Name: Provide a name for easy identification within Siren’s interface.
  • Customer Name: Your Gupshup customer/account name
  • API Key: The API key from your Gupshup app settings
  • App Name: The name of your Gupshup application
  • Phone Number: Copy the phone number from the Account tab in Gupshup account and paste it here.
  • App ID: Your Gupshup application ID
  • Webhook Path: Copy the webhook URL from Siren and paste it in the Webhook tab in Gupshup. Gupshup Webhook
6

Webhook path setup

  • In the Webhook tab in Gupshup, click on Add Webhook
  • Paste the webhook URL from Siren
  • Check all the events to be tracked and click on Save
7

Save Configuration

Click on Save to complete the Gupshup integration setup.