This node is only available in Advanced Workflow
Use the Chat Node to trigger chat-based interactions through providers like Slack, MS Teams, or Email. It is useful for automating conversations, collecting responses, or enabling interactive messaging flows as part of your workflow. Chat Node

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Configuration Options

When you add a Chat Node, you’ll see the following fields in parameters:
  • Chat Node ID: A system-generated unique identifier for the node. This value is read-only and can be copied and saved for later use.
  • Select Channel: Choose the chat platform you want to track — e.g., Slack, MS Teams, Email.
  • Select Provider: From the dropdown, select a provider configured for the chosen channel.
  • Dynamic Provider: A toggle switch that allows you to use a provider dynamically at runtime. When enabled, the provider will be resolved using a variable or JSON path.
  • Channel ID or JSON Path: Enter the channel ID where the message should be sent. Alternatively, use a JSON path to dynamically fetch the channel ID from the input payload.
  • Select Maximum Chat Duration: Define the duration for how long the chat session should stay open. Specify the value in days, hours, and minutes.
  • Provider Integration Name or JSON Path (only visible when Dynamic Provider is enabled): Input the provider integration name or a JSON path to dynamically resolve the provider during execution.

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Example

Let’s say you want to send a Slack message and keep the conversation active for 2 hours and 15 minutes by tracking the response and navigating the workflow based on the response. Here’s how you might configure the Chat Node:
  • Chat Node ID: Auto-generated
  • Select Channel: slack
  • Select Provider: slack-primary
  • Channel ID: #incident-response
  • Select Maximum Chat Duration: 0 Days, 2 Hours, 15 Minutes
If you’re using a dynamic provider:
  • Dynamic Provider: Enabled
  • Provider Integration Name or JSON Path: ${workflow.input.data.provider_name}
  • Channel ID or JSON Path: ${workflow.data.channel_id}
{
  "provider_name": "slack",
  "channelId": "ABCXX1234"   
}