POST
/
api
/
v1
/
messages
/
send
{
  "notificationId": "<string>"
}
​
Authorization
string
required

​
Request Body

{
  "channel": "EMAIL | SMS | WHATSAPP | SLACK | TEAMS | DISCORD | LINE | IN_APP | PUSH",
  "recipient": {
    "email": "user@example.com",
    "sms": "+911234567890",
    "whatsapp": "+911234567890",
    "pushToken": "push-token-123",
    "inApp": "internal-user-id",
    "slack": "U01XXXXXXX",
    "discord": "discord-user-id",
    "teams": "teams-user-id",
    "line": "line-user-id",
    "userId": "unified-user-id"
  },
  "template": {
    "name": "welcome_template"
  },
  "templateVariables": {
    "firstName": "John",
    "offerCode": "ABCD123"
  },
  "providerIntegration": {
    "id": "provider-uuid-1234",
    "name": "Provider Name",
    "code": "SLACK | TWILIO | WATI | ..."
  },
  "subject": "Welcome to our app!",
  "body": "Hello John, welcome onboard!",
  "buttons": [
    {
      "text": "Visit Website",
      "value": "https://example.com"
    }
  ]
}

​
Request Fields

​
Required Fields

​
channel
string
required
The communication channel. One of: EMAIL, SMS, WHATSAPP, SLACK, TEAMS, DISCORD, LINE, IN_APP, PUSH
​
recipient
object
required
The destination for the message. Must include the field matching the selected channel.

​
Optional Fields

​
template
object
Template configuration for the message
​
templateVariables
object
Key-value pairs to populate template placeholders
​
providerIntegration
object
Provider configuration
​
subject
string
Message subject (for EMAIL only)
​
body
string
Message body (for SLACK, EMAIL, TEAMS)
​
buttons
array
Interactive buttons (for SLACK only)

​
Response

​
Success Response (200 OK)

{
  "notificationId": "c1234567-89ab-4def-9012-3456789abcdef"
}

​
Response Fields

​
notificationId
UUID
Unique identifier for the sent message

​
Error Responses

  • 400 - Bad Request (Invalid request format or missing required fields)
  • 401 - Unauthorized (Missing or invalid API key)
  • 403 - Forbidden (Insufficient permissions to send message)
  • 404 - Not Found (Template or provider not found)
  • 429 - Too Many Requests
  • 500 - Internal Server Error

​
Examples

{
  "channel": "SLACK",
  "recipient": {
    "slack": "U01ABCDEF"
  },
  "body": "Hello from Slack!",
  "buttons": [
    {
      "text": "Open App",
      "value": "open_app"
    }
  ],
  "providerIntegration": {
    "code": "SLACK",
    "name": "Slack Default"
  }
}