> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trysiren.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Gupshup

***Prerequisites:***

* Active Gupshup account with API access
* Valid Gupshup API credentials
* Approved sender ID/number

<img src="https://mintcdn.com/siren/7IpRt_YcaXDKVAtZ/docs/Images/Providers/Integrations/Whatsapp/gupshupConfig.PNG?fit=max&auto=format&n=7IpRt_YcaXDKVAtZ&q=85&s=c625e97f24a229cb8148ebce6c28639b" alt="Gupshup Configuration" width="1919" height="916" data-path="docs/Images/Providers/Integrations/Whatsapp/gupshupConfig.PNG" />

## Integration Setup

To integrate your Gupshup account with Siren, follow these steps:

<Steps>
  <Step title="Navigate to Providers">
    Go to the **Providers** section in your Siren dashboard.
  </Step>

  <Step title="Select WhatsApp Channel">
    Choose the **WhatsApp** channel from the available options.
  </Step>

  <Step title="Choose Gupshup">
    Locate **Gupshup** in the list of providers and click on **Add Account**.
  </Step>

  <Step title="Get Gupshup Credentials">
    Before filling in the account details, you will need to get your credentials from Gupshup:

    1. Go to [Gupshup Dashboard](https://www.gupshup.io/developer/home)
    2. Sign in to your account
    3. Select your application or create a new one
    4. In the app dashboard, click on the **Settings** tab
    5. Find and copy your **API Key** and **App Name**
    6. Note your **App ID** from the dashboard header or URL

           <img src="https://mintcdn.com/siren/7IpRt_YcaXDKVAtZ/docs/Images/Providers/Integrations/Whatsapp/gupshupAPI.png?fit=max&auto=format&n=7IpRt_YcaXDKVAtZ&q=85&s=140a6012057143c6c5ea640557ff2d53" alt="Gupshup App name" width="1920" height="960" data-path="docs/Images/Providers/Integrations/Whatsapp/gupshupAPI.png" />
  </Step>

  <Step title="Fill in Account Details">
    In the pop-up window, enter the following details:

    * **Custom Name**: Provide a name for easy identification within Siren's interface.
    * **Customer Name**: Your Gupshup customer/account name
    * **API Key**: The API key from your Gupshup app settings
    * **App Name**: The name of your Gupshup application
    * **Phone Number**: Copy the phone number from the **Account** tab in Gupshup account and paste it here.
    * **App ID**: Your Gupshup application ID
    * **Webhook Path**: Copy the webhook URL from Siren and paste it in the **Webhook** tab in Gupshup.

          <img src="https://mintcdn.com/siren/7IpRt_YcaXDKVAtZ/docs/Images/Providers/Integrations/Whatsapp/gupshupWebhook.png?fit=max&auto=format&n=7IpRt_YcaXDKVAtZ&q=85&s=93b23e2c73ae25de61aaed8558915afa" alt="Gupshup Webhook" width="1920" height="960" data-path="docs/Images/Providers/Integrations/Whatsapp/gupshupWebhook.png" />
  </Step>

  <Step title="Webhook path setup">
    * In the **Webhook** tab in Gupshup, click on **Add Webhook**
    * Paste the webhook URL from Siren
    * Check all the events to be tracked and click on **Save**
  </Step>

  <Step title="Save Configuration">
    Click on **Save** to complete the Gupshup integration setup.
  </Step>
</Steps>
